Feb 102014

Capturing the Patient Experience

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A new type of researcher has been added to the research community in Alberta. Patient and Community Engagement Researchers, or PACERs, have been actively engaged in qualitative research over the past year exploring patient-centric issues relating to Alberta’s health system.

The first wave of studies have been published, revealing valuable insight into how patients currently interact with the health system, and expectations about how the health system should respond to the challenging needs of chronic disease management, mostly in the context of osteoarthritis.

The first reports add patient voice to the following areas:

As the Strategic Clinical Networks continue to evolve, so too does the importance of engaging with patients and communities. PACERs provide the ability for health planners to meaningfully engage with patients in a way that traditional researchers and patient advocates cannot – through peer-to-peer engagement using trained patient researchers.

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